Retail Partner Terms

These program terms explain how Retail Partner participation, attribution and commissions operate. They supplement the general eSIMXplore Terms and Privacy Policy.

1. Joining the program

Applications are subject to review. Creating an application does not activate referral attribution until the Retail Partner account is approved. Participation is free and does not require inventory or a minimum purchase.

2. Qualifying sales

A qualifying sale is an eligible eSIM purchase correctly attributed to an active Retail Partner through an approved partner QR or referral identifier and not cancelled, refunded, fraudulent or otherwise ineligible under these terms.

3. Commission tiers

Commission rates are shown in the Retail Dashboard and may be configured by eSIMXplore. Unless a custom rate has been agreed, the current program uses the monthly tiers displayed on the Retail Partners page. The applicable rate is recorded with each qualifying sale.

4. Attribution

eSIMXplore uses the Retail Partner identifier and secure first-party attribution mechanisms to associate eligible purchases with a partner. Multiple approved QR identifiers may be used for different locations or destinations while remaining linked to the same Retail Partner account.

5. Refunds and reversals

If an attributed order is refunded, cancelled or later found to be ineligible, the related commission may be reversed or excluded from the payable balance.

6. Monthly settlements

Eligible approved commissions are settled monthly using the payment method recorded for the program. The Retail Dashboard distinguishes pending, approved and paid amounts. eSIMXplore does not guarantee a minimum number of sales or earnings.

7. Partner responsibilities

Retail Partners must use approved eSIMXplore materials accurately, avoid misleading claims, keep account details current, and comply with applicable laws, tax obligations and rules governing their premises or advertising placements.

8. Customer relationship and support

The traveler purchases directly from eSIMXplore. eSIMXplore processes the eSIM order and provides eSIM-related customer support. Retail Partners must not collect customer payment on behalf of eSIMXplore unless a separate written arrangement exists.

9. Program integrity

Self-referrals, fabricated transactions, automated or misleading attribution, tampering with tracking, and other abusive activity are prohibited. eSIMXplore may suspend attribution or the account while suspected abuse is reviewed.

10. Changes and termination

Program configuration and future terms may be updated prospectively. Material changes should be reflected in the program information. Either party may stop participation, subject to settlement of eligible approved commissions and any applicable obligations.

For privacy and general website terms, see the Privacy Policy and general Terms.