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Privacy policy

PRIVACY POLICY — eSIMXplore
Last updated: 13 September 2026

We process only the information reasonably needed to operate the website, take orders, deliver eSIMs, provide support, prevent fraud and comply with legal obligations. This may include email address, order details, destination and plan information, technical/security logs, consent choices and support messages.

Payment card details are entered on Stripe’s secure payment environment and are not stored by eSIMXplore. Information needed to provision an eSIM may be shared with the eSIM provider and relevant network partners. Service providers may process data only for the services they provide.

Essential cookies are used for security, basket and private access. Optional analytics are used only according to the consent choice presented on the website.

We keep information only for as long as reasonably necessary for orders, support, security, accounting, fraud prevention and legal obligations. Appropriate technical and organisational measures are used to protect stored data.

Depending on applicable law, users may have rights to access, correct, delete, restrict or object to processing of their personal data. Requests can be made through the support channel available on the website.

This policy may be updated when services, providers or legal requirements change. Material changes apply prospectively unless the law requires otherwise.